Dotmatics is a leader in R&D scientific software connecting science, data, and decision-making. Its enterprise R&D platform and scientists’ favourite applications drive efficiency and accelerate innovation. More than 2 million scientists and 10,000 customers trust Dotmatics to help them create a healthier, cleaner, safer world.
Dotmatics is a global team of more than 800 team mates dedicated to supporting its customers in over 180 countries. The company is headquartered in Boston, with teams located around the world.
Dotmatics is backed by Insight Partners, a leading global venture capital and private equity firm investing in high-growth technology and software scaleup companies. Learn more about Dotmatics, its platform, and applications including Prism, Geneious, SnapGene, Protein Metrics, OMIQ, FCS Express and LabArchives at https://dotmatics.com.
As an evolving, global business at the cutting edge of scientific innovation, we offer curious, bright minds from around the world the chance to make immediate impact. We offer meaningful benefits in each market, generous pension/retirement savings plans, equity and a collaborative, remote-friendly work environment centred around core key behaviours and high levels of integrity.
Imagine taking the reins at Dotmatics as one of our Renewals Managers, a role that will be a crucial driver of customer success and revenue growth. Your challenge? You will cultivate deep and meaningful customer connections, swiftly handling tough questions, locking in renewals, all while uncovering opportunities to level up the relationship. Ready to go? Let’s make it happen, together!
We’re on the lookout for a dynamic individual located in Ireland who’s primed to unlock the untapped potential with some of our most valued customers. Collaborating seamlessly with Account Executives, you’ll serve as a crucial link between our dedicated account teams and our top customers. The good news? Our customers love us! A testament to the quality of our products and the humanity of our service.
Your overall north star is to orchestrate a seamless renewal experience that leaves our customers wowed. Your impact will resonate across our entire customer journey, creating a significant ripple effect. Join our thriving crew and be a driving force for success.
In this role you will get to:
We are looking for people who have Bachelor’s degree in Business, Sales, Marketing or equivalent and 3 years experience in a customer-facing renewals management role or equivalent.
By submitting your application, you agree that Dotmatics may collect your personal data for recruiting, global organization planning, and related purposes. Dotmatics Privacy Notice explains what personal information we may process, where we may process your personal information, our purposes for processing your personal information, and the rights you can exercise over Dotmatics use of your personal information.
Dotmatics is an equal opportunity employer. We are a welcoming place for everyone, and we do our best to make sure all people feel supported and connected at work.
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